Shipping policy
General shipping information:
Order
If you would like to order jewelery from us, you can do so very easily by browsing through our range and putting the desired products in the shopping cart. Then you go to the checkout, enter your delivery and payment information and send off your order. We will then process and send it as soon as possible.Please contact our customer service if you have any questions or concerns about your delivery order.
Shipment tracking
Shipment tracking is an important part of our order processing. Once you have placed an order with us, you will receive a confirmation email with a tracking number. It offers you more transparency and security with your order. You always know where your order is and when it is expected to arrive. If you don't receive an automatic email, first check whether the email is in your spam.
Please note that we cannot be held responsible for unexpected delays and delivery problems on the part of our shipping service provider.
Shipping & Delivery
The shipping rates vary depending on the country we ship to:
|
Germany - standard shipping - €4.90 - delivery time 2-5 working days free standard shipping from 50 € |
|
EU - standard shipping - €12.00 - delivery time 2-10 working days free standard shipping from 150 € |
